What is an effective supplier relationship management idea? Ideally, facility management (FM) organizations elevate all supplier relationships to that of a strategic partner. While suppliers are expected to place their own needs first, they should consider the client's goals when making decisions. The buyer should not disclose the reason that internal services are unable to provide the services that the contractor is being asked to provide. A fair return to the vendor is acceptable and the financial relationship should therefore be on an "open book" basis