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What is an example of a bad - news message that is characterized by low severity and high controllability? Multiple Choice cutting back an employee's
What is an example of a badnews message that is characterized by low severity and high controllability?
Multiple Choice
cutting back an employee's work hours due to an economic downturn
rejecting a customer claim and not providing a refund
laying off an HR employee because sales are down
rejecting a colleague's idea because it is too expensive
telling an employee that her performance needs improvement or she will be fired
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