What is another way of saying this: To confirm the expected time to pay back the initial investment for the Salesforce CRM system, an ROI calculation sheet was utilized to obtain the following values. The Excel file embedded below displays an exciting picture. The initial cost to implement Salesforce CRM happens in year zero with a total of $35,000.There are two more installments of $3,000 in years three and five to cover training classes for new employees and refresher classes.