What is change management and why is it important?

What is The Six-Images Framework of Change Management?

Briefly go into detail and describe each of the six images of change management mentioned within The Six-Images Framework of Change Management.

Imagine out of the six images, your 2 highest scores were in the navigator and caretaker images. Identify these two dominant images for the role of a change manager and change outcome.

Recap the characteristics and assumptions of change outcomes as intended, partly intended, and unintended.

Comment on the pros and cons of relying on the dominant change image versus taking a contingency approach in which you as the change manager apply different change management images.