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What is communication noise? Apakah gangguan komunikasi? O Anything that interferes the communication process. Apa-apa sahaja yang mengganggu proses komunikasi. O Anything that enhances the

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What is communication noise? Apakah gangguan komunikasi? O Anything that interferes the communication process. Apa-apa sahaja yang mengganggu proses komunikasi. O Anything that enhances the communication process. Apa-apa sahaja yang meningkatkan proses komunikasi. O Audible disruptions to the communications process. Gangguan bunyi terhadap proses komunikasi.Aqua Center Sdn. Bhd. periodically reviews the goals that they will pursue and decide upon specific actions for each area of the company to take in pursuit of these goals. Which management function explains the above? Aqua Centre Son. Bhd. secara berkala mengkaji semula matlamat syarikat yang akan mereka capai dan memutuskan tindakan spesifik bagi setiap bahagian syarikat untuk mengejar matlamat ini. Fungsi pengurusan yang manakah diterangkan di atas? Planning Perancangan O Controlling Pengawalan O Organising PengorganisasianQuestion 23 Which refers to the reaction of the receiver towards the message received from the sender? Yang manakah merujuk kepada reaksi penerima terhadap mesej yang diterima daripada penghantar? O Feedback Maklum balas O Channel Saluran O Disruption GangguanQuestion 24 Which order define stages of team development? Manakah susunan yang menentukan peringkat-peringkat perkembangan pasukan? O Forming, storming, norming, performing, de-norming, de-storming and de-forming Pembentukan, penyesuaian, pembentukan norma, pelaksanaan, pembentukan semula norma, penyesuaian semula dan pembentukan semula O Forming, performing, norming, storming, de-norming, de-storming and de-forming Pembentukan, pelaksanaan, pembentukan norma, penyesuaian, pembentukan semula norma, penyesuaian semula, dan pembentukan semula O Storming, forming, performing, norming, de-norming, de-storming and de-forming Penyesuaian, pembentukan, pelaksanaan, pembentukan norma, pembentukan semula norma, penyesuaian semula, dan pembentukan semulaOn John's second day at work, his manager had to show him how to process a product return for a customer because John is unfamiliar with the process. What type of communication occurred here? Pada hari kedua John bertugas, pengurus beliau perlu menunjukkan kepadanya cara bagaimana memproses pengembalian produk untuk seorang pelanggan kerana John tidak biasa dengan proses itu. Apakah jenis komunikasi yang berlaku di sini? O Downward Ke bawah O Upward Ke atas Horizontal MendatarQuestion 26 Which of the following best describes groupthink? Yang manakah antara berikut menjelaskan kumpulan pemikir? O Some team members do not contribute their fair share, and others notice Beberapa ahli pasukan tidak menyumbangkan bahagian mereka dengan adil, dan ada ahli yang sedar akan perbuatan tersebut O Individuals willingly set aside personal opinions and go along with everyone else, even though everyone else is wrong Individu secara sukarela menyisinkan pendapat peribadi dan bersetuju dengan ahli-ahli lain, walaupun setiap seorang dari mereka salah O Some team members have private motives that affect the group's interaction Beberapa ahli pasukan mempunyai motif peribadi yang mempengaruhi interaksi kumpulanDriving in heavy traffic makes Sasha feel anxious and sometimes angry. So she leaves home earlier to work and does not run into heavy traffic. Her behaviour of leaving home earlier is reinforced by the significance of the avoidance of heavy traffic. What kind of reinforcement has occurred in this example? Memandu dalam kesesakan lalu lintas membuatkan Sasha berasa sangat tidak selesa dan kadang-kadang marah. Oleh itu beliau meninggalkan rumah untuk ke tempat kerja lebin awal dan tidak mengalami kesesakan lalu lintas. Tingkah laku beliau meninggalkan rumah lebin awal diperkukuhkan oleh kepentingan mengelak lalu lintas yang sesak. Apakah jenis pengukuhan yang berlaku di dalam contoh ini? Negative Negatif O Positive Positif O Punishment HukumanQuestion 28 Back Skip Save & Next Total Answered : 0/40 Smiling to convince people you are friendly, nodding to appear interested, and dressing to look professional are all types of non-verbal behaviour that could give clues and further information on spoken (verbal) communication. Which non-verbal communication best explains the above behaviour? Senyum untuk meyakinkan orang bahawa anda peramah, mengangguk untuk menunjukkan minat, dan berpakaian kemas untuk kelihatan profesional adalah jenis tingkah laku bukan lisan yang boleh memberikan petunjuk dan maklumat lanjut kepada komunikasi (lisan) yang diucapkan. Yang manakah komunikasi bukan lisan yang terbaik menerangkan tingkah laku di atas? O Physical characteristic Ciri-ciri fizikal Kinesics Kinesik O Space RuangQuestion 29 "This is a team that possesses the characteristics of a self-managed team but also controls the design of the team, work activities and team memberships". What does the above statement refer to? "Ini adalah sebuah pasukan yang mempunyai ciri-ciri pasukan yang diurus sendin tetapi juga mengawal rekabentuk pasukan, aktiviti-aktiviti kerja dan keahlian pasukan". Apakah yang dirujuk oleh pernyataan di atas? O Self-designed team Pasukan reka bentuk sendiri O Employee involvement team Pasukan penglibatan pekerja O Self-managed team Pasukan diuruskan sendiri.Question 30 Why do small companies prefer to use internal recruitment? Mengapakah syarikat-syarikat kecil lebin suka menggunakan perekrutan dalaman? O Able to reduce time, energy and costs in filling a vacant position in the organisation. la dapat mengurangkan masa, tenaga dan kos dalam mengisi jawatan kosong dalam organisasi. O Able to obtain validity and accuracy of the information provided by the candidate as stated in the application form or resume. Mampu mendapatkan kesahan dan ketepatan maklumat yang diberikan oleh calon seperti yang dinyatakan dalam borang permohonan atau resume. O Able to predict the total number of employees with the knowledge, skills and abilities needed by an organisation. Mampu meramal jumlah pekerja dengan pengetahuan, kemahiran dan kebolehan yang diperlukan oleh sesebuah organisasi

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