Question
What is customer retention? why is customer retention important? how might a company follow up with customers using customer retention? how is business affected by
What is customer retention?
why is customer retention important?
how might a company follow up with customers using customer retention? how is business affected by customer retention?
where are some places customer retention take place?
when is the right time to follow up with customers?
Step by Step Solution
There are 3 Steps involved in it
Step: 1
What is Customer Retention Customer retention refers to the strategies and actions a company employs to keep its existing customers coming back over time It focuses on maintaining customer loyalty enc...
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Step: 2
Step: 3
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Sales Force Management Leadership Innovation Technology
Authors: Mark W. Johnston, Greg W. Marshall
12th Edition
1138951722, 978-1138951723
