Question
What is EFQM business model and what would the main charactersitic of that model be if it were applied to a hotel. What are the
What is EFQM business model and what would the main charactersitic of that model be if it were applied to a hotel.
What are the advantages and disadvantages of using this model in the hotel?
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Consumer Behavior Buying, Having and Being
Authors: Michael R. Solomon
11th edition
978-0133451153, 133450899, 133451151, 978-0133450897
