What is performance management?

The process encompassing all activities related to improving employee performance, productivity, and effectiveness

What is performance appraisal?

It is a formal, relatively infrequent process in which an employee's performance is evaluated along a predetermined set of criteria that is quantified via a formal performance score. This purpose of this assignment is to help you to understand what the best practices are related to conducting a performance appraisal interview.

The Performance Appraisal Interview

Typically, performance appraisals take place once a year. Normally data is collected about an employee over the course of the year, which is kept in them employee file. The employee's manager will use the information that was collected on the employee's performance for the year, and using a performance appraisal instrument, the manager will give the employee a rating and feedback. The manager will meet with the employee to show them the appraisal instrument, discuss the rating and information that led to that rating. The purpose of the discussion is for manager and employee to reflect on past performance for the purpose of improving future performance. There is a wrong way and a right way for managers to conduct a performance appraisal interview with their staff.

Please watch the two videos:

- Video 1 - Dr. Karen Yarrish - performance appraisal -poor (279) Dr. Karen Yarrish - Poor Performance Evaluation - YouTube

- Video 2 - Dr. Karen Yarrish performance appraisal - better (279) Dr. Karen Yarrish - Better Performance Evaluation - YouTube

Assignment Directions:

Part 1: Performance Appraisal Interview Video Review Once you have watch video 1 and video 2, you are required to write an essay. In the first section of the essay, you are to outline in detail, the actions and language of the manager of performance appraisal interview from (video 1 Dr. Karen Yarrish - Poor Performance Evaluation), and its impact on the employee. In the next section, outline in detail the actions and language of the manager when they conducted the performance appraisal interview with the employee a second time (video 2 Dr. Karen Yarrish - Better Performance Evaluation). What are the impacts and what further recommendations can you make so that the performance appraisal interview is more successful?

Part 2: Performance Appraisal Interview Recommendations The second part of the essay requires you to complete some addition research. Review chapter 7 "Performance Management", as well, consult books or articles on the Niagara College library, or articles on the internet on best practices for conducting performance appraisal interviews. Responses in both sections should be written essay style, the paper must include an introduction and a conclusion.