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What is process design? How can the product-process matrix be applied to service industries? Describe the steps one would use to design or evaluate a
What is process design? How can the product-process matrix be applied to service industries? Describe the steps one would use to design or evaluate a process.
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Organizational Behavior For The Hospitality Industry
Authors: Florence Berger, Judi Brownell
1st Edition
0132447371, 9780132447379
