• What is the author's claim in the article 'Managing Virtual Teams'? In other words, what do you believe the author wants their audience to learn or understand better once they have finished reading?
• Have you identified key points that the author uses to support their claim in the article 'Managing Virtual Teams? If so, include them here.
• Describe the author's target audience: what group or groups of people is the author trying to reach with their message?
• What choices does the author make within their writing to connect with this target audience?
• Explain your evaluation of the author's claim: is the claim strong or weak? What evidence or key points from the writing best support the author's claim? If you found the claim to be weak, explain why the evidence or key points provided did not effectively support the author's claim.