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What is the cycle time of the process? 9 min/dozen 10 min/dozen 8 min/dozen 4 min/dozen Mary and John are two hard-working students who
What is the cycle time of the process? 9 min/dozen 10 min/dozen 8 min/dozen 4 min/dozen Mary and John are two hard-working students who have decided to start a new business in their neighborhood. They want to sell fresh and customized cookies! They sell the product to their customers in boxes of 12 cookies. Once they receive the order in their computer, they can start mixing and baking the cookies. The whole production process is simple, and it is summarized in the figure below. The figure shows the different stages of the process, the different resources needed on each stage, and the duration of each activity. This process makes 12 cookies at a time, which is given by the baking capacity of the oven. Receive Order Wash & Mix Spoon to Tray Load & Set Timer Computer Mary, Bowl (0 min.) (6 mins.) Mary, Bowl, Trays (2 mins) John, Oven, Trays (1 min) Unload Bake Pack Deliver & and Cool Oven, Trays (9 mins.) Trays (5 mins.) John, Trays Accept Payment (2 mins./doz.) John (1 min./order.) For this question, assume that you have enough trays and therefore they are not influencing the overall capacity of the process. That is, you can exclude the trays from the bottleneck analysis.
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