What is the focus of operational control? Multiple Choice Company protection Long-term operating performance. O The profitability of the company, The activities of company executives. Short-term operating performance, What does the direct labor rate variance reflect? Multiple Choice The effect on operating income when the budgeted hourly wage rate during the period deviates from the standard hourly wage rate. The difference in labor variance rates for multiple companies in the same industry The increase in costs that come from a different wage rate. The effect on operating income of using a number of direct labor hours during the period that differs from the standard hours allowed during the period The effect on operating income when the actual hourly wage rate during the period deviates from the standard hourly wage rate Customer-response time (CRT) is usually defined as: 10 Multiple Choice The time between when a customer places in order and the time when the order is received by the customer The elapsed time between initial customer contact and the time a customer places an order The time between when a customer places an order and when that order is manufactured The time between when an order is started into production and when that order is completed The time it takes to respond to customer inquiries