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What is the foundation of CRM ? Deleting old data every year Understanding interactions with current customers Providing personal selling Capturing all customer data
What is the foundation of CRM
Deleting old data every year
Understanding interactions with current customers
Providing personal selling
Capturing all customer data
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Strategic Management A Competitive Advantage Approach Concepts
Authors: Fred R. David, Forest R. David
16th edition
978-0134153971, 134153979, 978-0134167848, 134167848, 978-0134422572, 134422570, 978-0134467238
