1. What is the key feature that differentiates a value stream map from a process flow diagram?

• Customer information
• Information flows
• Material flows
• Additional key metrics

1. What does "going to the gemba" mean?

• Coming together is the beginning
• Waste we don't recognize
• Going to the place where the work is done
• Measurement is the first step

1. The rate at which items need to be produced at the final step in order to meet customer demand, given the work time available, is the definition of what?

• "Going to the gemba"
• Kaizen
• Takt time
• Action plan