What is the most inventive or innovative thing you have done? Describe something that was your idea, e.g. a process change, a product idea, a new metric, or a novel customer interface. It does not need to be something that is patented. Do not write about anything your current or previous employer would deem confidential information. Provide relevant context for us to understand the invention/innovation.What problem were you seeking to solve, and what was the result? Why was it an important problem to solve? How did it make a difference to the business or organization?