What is the purpose of a fishbone diagram? [2 points List two alternative names for the fishbone diagram. [1 point) List four major cause categories com fishbone diagrams sed in How can a fishbone diagram lead to better understanding the root cause of problems? point) What is a flowchart? [1 point List three benefits or use of a flowchart point Identify each flowchart symbol on the following page: [1 point) What is a flowchart? [1 point List three benefits of uses of a flowchart. 1 point Identify each flowchart symbol on the following page: [1 point) Page 76 of The ASQ Quality Improvement Guide describes situations where the flowchartas constructed does not describe the actual process List Iwe reasons how this can occur 12 points)