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What is the purpose of the Malcolm Baldrige Quality Award system, and what is the significance of it coming into being as a direct result

What is the purpose of the Malcolm Baldrige Quality Award system, and what is the significance of it coming into being as a direct result of legislation? How does the Malcolm Baldrige Quality Award align with the Customer and Workforce focuses? What are ways that attempting to earn a well-known award like the Malcolm Baldrige Quality Award can help boost overall organizational effectiveness

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