1. What is the role of knowledge management systems?
2. What is meant by expert systems?
3. What is meant by content management systems?
4. How could a business benefit from an expert system and a content management system and what are two examples for each type of system?
5. How could a business benefit from business intelligence and provide two examples of the benefits?
6. How a business can use social media to not only obtain information and knowledge but to share it as well?
7. How might a business use social media information system?