What level of formalization and specialization is likely present at large, chain grocery stores?

We all have experience shopping in such stores, so this is a good test of your understanding of these terms.

Quickly review: Typical jobs in a large, chain grocery store ${?}_G$

Consider the difference between a big box grocer and a small, neighborhood mom and pop store.

Imagine the neighborhood store is family$-$owned and run. It has about $2,000$ square feet and just $5$ employees. At any given time, just two employees are working. So$,$ they do a bit of everything, depending on the needs that day. Customers like the friendly, personal service. They pay more for grocery items, but the proximity and buying from a local family make it worth paying a little more than they would at the Meijer a few miles farther away.

High formalization and high specialization

Low formalization and high specialization.

High formalization and low specialization

Low formalization and low specialization.

Question $2$

$1$ pts

According to a study mentioned in your textbook, more than $90\%$ of all competitive failures in high tech firms resulted from a failure to adequately identify or adapt to market changes.