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What made BlackBerry so successful initially in the smartphone industry? What role did external factors play in BlackBerry's demise? Which external factors were most potent,

What made BlackBerry so successful initially in the smartphone industry?

What role did external factors play in BlackBerry's demise? Which external factors were most potent, and why?

What could BlackBerry's strategic leaders have done differently to address the external factors you identified in Question 2? Be specific.

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