What nearly halted the luxury industry? The pandemic Affluenza Nouveau riche Social Justice issues Female-to-male earnings ratio 2) Quintessentially's ability to provide a high level of personalized service to its wealthy clients (such as getting tickets to a Broadway show when none are available to the public) relies to a large extent on the personal connections it has with various entertainment venues, high-end restaurants, and other service providers. During the pandemic, the company moved toward more virtual venues. These venues likely allowed only those of higher social class, even online. This is known as social capital glamping restricted codes habitus an online gated community 3) In order to craft an effective value proposition for the concierge services it provides wealthy clients, Quintessentially would need to consider which elements of value? Prestige, uniqueness, and monetary Functional, psychological, and monetary Cost efficiency, exclusivity, and personalization Functional, social, and monetary Functional, social, and psychological 4) Which of the following is luxury shopping NOT typically targeted towards? Top of the pyramid Nouveau riche Bottom of the pyramid Lower upper class Upper upper class 5) Historically, local travel, including RVing, has been a for the middle class. However, it has become considered more luxurious as the upper class is traveling more locally. status symbol waste of time status hierarchy status crystallization occupational prestige