What operational processes must Cincinnati Chamber of Commerce excel at to accomplish their mission and vision? Online website conference registration processes Booking hotel(s) processcontract, time, cost, etc. Booking the convention center process - contract, time, cost, technology available, onsite IT help, etc. Catered food services processes - contracts, cost, quantity, quality level, size, times, etc. Job recruiting and retention processes Sponsored break times and beverage/food provided processes- contracts, cost, quantity, quality level, size, times, etc. Conference program and brochures creation and delivery process Acquire major convention speaker(s) process Security processes Transportation options and regional map production/conference handout process Emergency convention processes Award and trophy ordering and delivery