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What scenario best demonstrates Steven Kerr s observation the folly of rewarding A while hoping for B ? a . A manager fears the top
What scenario best demonstrates Steven Kerrs observation the folly of rewarding A while hoping for B
a A manager fears the top salesperson will leave if she is criticized for being minutes late every day.
b A manager who orders the release of manufactured parts with known defects to meet a deadline in spite of the companys highly advertised quality commitment is rewarded.
c A manager fails to acknowledge an employee who stayed after hours for one week to complete a report for an ill coworker.
d A manager promotes a subordinate known for a propensity to argue with coworkers to another department where an individual just retired.
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