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What solutions would you suggest to Amazon Fresh to address their service problems of having delayed or canceled deliveries and damaged products? Use 3-4 of
What solutions would you suggest to Amazon Fresh to address their service problems of having delayed or canceled deliveries and damaged products? Use 3-4 of the following to base the recommended solutions.
A. Service Strategy
B. New Service Development
C. Service Quality, Service Recovery, Service Quality Gaps
D. Service Encounter
E. Managing Capacity and Demand
F. Waiting lines analysis/Capacity planning
G. Yield Management
H. Process Flow Analysis
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