what the following buyers of cruises are seeking and name one cruise line that provides experiences they seek? -Consummate Shoppers -Luxury Cruisers/Status Seekers -Ship Buffs - Adventure Seekers - Environmental Travelers Entertainment Seekers Cultural Seekers History Buffs 2. List 5 things you can do to make a good impression on a client in person, 3 things if the sale is over the phone, and 1 thing via text/or email. 3. What is the difference between a close-ended question and an open-ended question? 4 .Explain how a feature differs from a benefit and provide an example of a cruise line/or ship benefit and cruise line/or ship feature. 5. Give atleast one counter to each of the following objections: - Cruises are too expensive - Cruises are too formal - Cruises are too regimented - I'll feel confined -I'm afraid of seasickness 6. Give four ways that you could upsell a cruise client and a cross-sells that you could offer.