What to Change? A Diagnostic Approach" in the Topic 4 textbook readings covered a number of organizational change models. Reference the "Star Model" this chapter covers, and refer to the attached "Benchmark - Organizational Change: Communicating a New Policy" worksheet. Structure: How will this in-person structure impact the power and authority of the organization's leadership? What changes may need to occur related to reporting relationships and organizational roles? What organizational barriers may arise? Processes and Lateral Capacity: What issues and opportunities may arise from this change that will impact both formal and informal systems and processes within the organization