what to say on the speaker's note on Emotional intelligence (EI) is the ability to understand and manage one's emotions and those of others. It involves four key components: self-awareness, self-management, social awareness, and relationship management. If a leader lacks accountability, it can indicate a deficiency in several areas of emotional intelligence: Self-Awareness: Emotionally intelligent leaders understand their strengths and weaknesses. If a leader lacks accountability, they may not be fully aware or accepting of their shortcomings or mistakes. Self-Management: This involves controlling one's emotions, adapting to changing circumstances, and maintaining a positive attitude. Leaders who avoid responsibility may have difficulty managing themselves because they may not handle criticism well or adjust to the consequences of their actions. Social Awareness: This involves empathy and understanding the emotions of others. Leaders who lack accountability may need help understanding or acknowledging how their actions impact their teams