What type of difficult customer is the most challenging? How should you handle them effectively? As customer service providers, what can we do to deescalate a situation? Have you ever been one of these difficult customers or have you been in a customer service situation where you had to deal with one? How should we view a complaint and handle service recoveries more effectively? https://www.foxbusiness.com/features/10-ways-to-handle-difficult-customers https://www.youtube.com/watch?v=34Oj1Db7DSg