What went wrong at DeLarks? List as many issues as you can $($their are multiple problems$).$ Justify why each issue is a problem as you go$.$

Question $2$: What should be done to rectify or solve the problems you identified in Question $1?$ Make sure you explain you're reasoning and solution.

Question $3$: Develop an action plan. List in chronological order what you would do first, second etc. and explain why you selected this order.