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When a car is accepted for repairs, a supervisor will examine the car and diagnose the problem. The car is then assigned to a specialized

When a car is accepted for repairs, a supervisor will examine the car and diagnose the problem. The car is then assigned to a specialized team for the job comprising a mechanic and an assistant. They will disassemble the affected part of the car and order the required replacement parts from the store. Once the parts are received, they will re-assemble the parts. The supervisor would do the test run to ensure the
the problem has been solved before assigning the car for re-work or washing. 


Map each activity of the process in the product-process matrix and justify your reasons for the mapping.

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