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When a company follows a customer - centric philosophy with a high degree of customer orientation, it is likely to _ _ _ _ _

When a company follows a customer-centric philosophy with a high degree of customer orientation, it is likely to ________.
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keep everyone up-to-date on the progress of relevant legislation
generate an understanding of the marketplace and disseminate that knowledge to everyone in the firm
place customers at the top of the organizational chart
produce products solely for the loyal customers from higher socio-economic status
align system capability externally so that the organization can respond with competitively similar goods and services
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Question 12

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