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When a company implements after-sales service and support CRM software, salespeople Multiple Choice have more time to focus on increasing sales because the system does

When a company implements after-sales service and support CRM software, salespeople Multiple Choice have more time to focus on increasing sales because the system does customer support for them. have instant access to a record of everything that occurred during online customer interactions. are required to manually track and document every customer's case history and preferences. are in a much better position to respond to customers' needs and build customer loyalty

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