When a manager monitors the work performance of workers in his department to determine if the quality of their work is 'up to standard", this manager is engaging in which function? Select one: O a. Planning O b. Controlling c. rganising Od. Leading Which of the following is not a good reason to set up staff departments? Select one: O a. To make the best use of scarce specialist skills O b. To improve communication links for technical information c. Through rotation, to give trainee managers a range of experience O d. To enable line managers to focus on the main activities of the organisation