When a student reimbursement request (RR) form is received, the RSB administrative assistant reviews the RR form for completion. If properly completed and all supporting documents (e.g., receipts) are included, the form is signed by the RSB office director and sent via internal mail to the Faculty Financial Service (FFS) office. If anything was incorrect or missing, the RSB administrative assistant sends the RR back to the student.

Once the RR arrives at the FFS office, an FFS account payable (A/P) assistant verifies if the expenses are correct and in agreement with the faculty expenses guidelines and seem reasonable. The FFS A/P assistant emails or calls the student to clarify any discrepancy and make the necessary adjustments if needed. Then, the FFS A/P approves the reimbursement if the amount is under $200 and processes the payment. Once the payment is processed, the student is notified about the payment via email. If the RR is more than $200, the RR form is sent to the Dean's office for approval. This approval can take a week because the Dean is usually occupied with other issues. Once the Dean approves it, the approved RR is sent back to the FFS (A/P) to process the payment.

Assignment Question: Draw an "as is" business process model on the following page; be sure to clearly label all relevant components in this model. Clearly state any reasonable assumption.