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When accepting prescriptions, place the following in logical order (from 1 to 8): Provide brand substitution information according to organisational procedures, determine customer preference and
When accepting prescriptions, place the following in logical order (from 1 to 8): Provide brand substitution information according to organisational procedures, determine customer preference and obtain consent. Answer 1 6 Identify and confirm items to be dispensed. Answer 2 4 Recognise and refer prescription discrepancies and other situations to supervisor or pharmacist. Answer 3 4 Lodge verified prescriptions. Answer 4 3 Check customer prescriptions for currency. Answer 5 3 Approach customer in a timely manner and accept prescriptions. Answer 6 1 Advise customers of expected prescription preparation and delivery time. Answer 7 7 Confirm details of customer name, address, entitlements and age. Record as appropriate
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