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When asked to describe how the Balanced Scorecard helped them achieve breakthrough performance, executives of adopting organisations continually referred to two words: alignment and focus.

"When asked to describe how the Balanced Scorecard helped them achieve breakthrough performance, executives of adopting organisations continually referred to two words: alignment and focus. However, each organisation achieved strategic alignment and focus in different ways, at different paces and in different sequences. Due to these differences, it is difficult to ascertain the common principles (if any) of a Strategy-Focused Organisation".

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