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When assessing the customer perspective as a management team is evaluating their critical business factors through a balanced scorecard perspective, the focus should of the
When assessing the customer perspective as a management team is evaluating their critical business factors through a balanced scorecard perspective, the focus should of the customer should be primarily concerned with which of the following customer satisfaction issues? Quality, costs and sales service. Price, quality and delivery time. Quality, costs and store locale. Price, quality and costs
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