When assessing the external environment of an organization, managers should evaluate the quantity and quality of employees, HR practices, and the organizational culture. a. True b. FalseJefferson, a Senior Manager at Gold Storage Vaults Inc., has determined that the company has a talent surplus. Which of the following methods should he use to manage the talent surplus? a. He should use contingent workers. b. He should outsource work to a third party. c. He should reduce employee work hours. d. He should reduce employee turnover