When call center managers spend much of their time monitoring customer calls and giving employees feedback about how to improve their dialogue with customers in the future, these managers are using __________ skills.<\/p>
A)technical<\/p>
B)conceptual<\/p>
C)situational<\/p>
D)ethical<\/p>", "transcribed_text": "", "related_book": { "title": "Auditing Cases An Active Learning Approach", "isbn": "0130674842, 978-0130674845", "edition": "2nd Edition", "authors": "Mark S. Beasley, Frank A. Buckless, Steven M. Glover, Douglas F. Prawitt", "cover_image": "https:\/\/dsd5zvtm8ll6.cloudfront.net\/si.question.images\/book_images\/64ed8a8041add_6938.jpg", "uri": "\/textbooks\/abnormal-psychology-clinical-perspectives-on-psychological-disorders-1st-edition-9781266566899", "see_more_uri": "" }, "free_related_book": { "isbn": "1925968448", "uri": "\/textbooks\/skulls-and-skeletons-an-image-archive-and-anatomy-reference-book-for-artists-and-designers-1st-edition-978-1925968446-366579", "name": "Skulls And Skeletons An Image Archive And Anatomy Reference Book For Artists And Designers", "edition": "1st Edition" }, "question_posted": "2024-06-17 00:15:28", "see_more_questions_link": "\/study-help\/questions\/business-finance-2024-August-28", "step_by_step_answer": "The Answer is in the image, click to view ...", "students_also_viewed": [ { "url": "\/the-two-headlights-of-an-approaching-automobile-are-14-m", "description": "The two headlights of an approaching automobile are 1.4 m apart. 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Provide a half page response to this question and address duty of care,...", "stars": 3 } ], "next_back_navigation": { "previous": "\/study-help\/questions\/f-3168950", "next": "\/study-help\/questions\/1-it-co-3-separation-of-duties-is-a-3168952" }, "breadcrumbs": [ { "name": "Study help", "link": "https:\/\/www.solutioninn.com\/study-help\/questions-and-answers" }, { "name": "Business", "link": "https:\/\/www.solutioninn.com\/study-help\/questions-and-answers\/business" }, { "name": "Accounting", "link": "https:\/\/www.solutioninn.com\/study-help\/questions\/business-accounting" }, { "name": "When call center managers spend much of their time monitoring customer calls", "link": "https:\/\/www.solutioninn.com\/study-help\/questions\/when-call-center-managers-spend-much-of-their-time-monitoring-3168951" } ], "skill_details": { "skill_id": "9", "skill_name": "Accounting", "parent_id": "1" } }_id": "1" } }