Question
When comparison shopping at competing automobile dealerships, consumers are more likely to purchase a car from a dealership that: a. Has a set price and
When comparison shopping at competing automobile dealerships, consumers are more likely to purchase a car from a dealership that:
a. Has a set price and is unwilling to negotiate with the customer.
b. Pushes a lot of options and contract add-ons to every potential buyer.
c. Provides a positive atmosphere and positive customer experience.
d. Use high-pressures sales tactics.
Given the comparison shopping in which a significant segment of Scholfield Honda's customers engage, the type of purchase they are making in terms of level of customer involvement is most likely:
a. Specialty.
b. Convenience.
c. New buy.
d. Shopping.
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