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When customer X calls an organization s customer service center, the service representative has access to a complete history of X s previous calls, as

When customer X calls an organizations customer service center, the service representative has access to a complete history of Xs previous calls, as a list of the services X has purchased, and customer profitability score. All of this information is up-to-date and is accessed from the companys _________.
Management information system
Transactional database system
Active data warehouse
Online transaction processing system

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