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When dealing with customers, effective dialogue is demonstrated by _____. Group of answer choices using conflict resolution skills using an upbeat tone of voice, enunciating,
When dealing with customers, effective dialogue is demonstrated by _____. Group of answer choices using conflict resolution skills using an upbeat tone of voice, enunciating, and speaking clearly using your words and actions to instill confidence in the customer keeping your emotions under control and remaining calm
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Retailing Management
Authors: Michael Levy, Barton Weitz, Dhruv Grewal
9th Edition
0077512375, 9780077512378
