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When delivering negative news in a business message, soften the blow by adding a _______. a) Greeting b) Buffer c) Euphemism d) Transition e) Speech
When delivering negative news in a business message, soften the blow by adding a _______.
a) Greeting
b) Buffer
c) Euphemism
d) Transition
e) Speech
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The Psychology Of People In Organisations
Authors: Angela Mansi, Melanie Ashleigh
1st Edition
0273755765, 9780273755760
