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When discussing bad news, Multiple choice question. the delivery of the message can be more important than the content. the recipient's nonverbal behavior should be
When discussing bad news, Multiple choice question. the delivery of the message can be more important than the content. the recipient's nonverbal behavior should be ignored. it is wise to avoid giving any nonverbal clues that show your concern. any emotion shown during the delivery will have little influence on the future
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Project Management A Systems Approach To Planning Scheduling And Controlling
Authors: Harold Kerzner
13th Edition
1119805376, 978-1119805373
