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When discussing bad news, Multiple choice question. the recipient's nonverbal behavior should be ignored. it is wise to avoid giving any nonverbal clues that show
When discussing bad news, Multiple choice question. the recipient's nonverbal behavior should be ignored. it is wise to avoid giving any nonverbal clues that show your concern. the delivery of the message can be more important than the content. any emotion shown during the delivery will have little influence on the future
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Introduction To Management Science A Modeling And Case Studies Approach With Spreadsheets
Authors: Frederick S. Hillier, Mark S. Hillier
6th Edition
1259918920, 978-1259918926
