Question
When employees explain their reasons in the text of routine requests, the company is better able to maintain _______ by keeping written records that show
When employees explain their reasons in the text of routine requests, the company is better able to maintain _______ by keeping written records that show why decisions were made.
A) Employee morale
B) Customer loyalty
C) Organizational accountability
D) Operational efficiency
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Management
Authors: Richard L. Daft
9th Edition
0324595840, 978-0324595840
