When facility managers are collecting quantitative data to audit the current facility management (FM) organizational structure, what information should facility managers collect? At least nine (9) months of information on staff (but not contractor) sentiments on organizational structure. At least two (2) years' worth of data on quality and timeliness of customer service and project outcomes. At least one (1) year of organizational strategic objectives and likely facility management (FM) organization funding. At least six (6) months of information on staff personalities and their likely behavior