When individuals are more motivated to work hard when others are present, are concerned with what others think of them, and want to maintain a positive self-image, the phenomenon is known as groupthink O cognitive dissonance O social facilitation effect O glass ceiling effect Question 10 2 pts Robin sends an e-mail to his team describing the implementation of a new work practice. However, in the e-mail he does not solicit comments or suggestions from his subordinates. He feels that the subordinates lack the experience required to effectively evaluate the various implications of the new practice. This is an example of interactive communication O one-way communication O participative decision making nonverbal communication