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When Intermountain Healthcare wants patients to have comprehensive, standardized, detailed information about their condition and their treatment plan, what is the most appropriate way to

When Intermountain Healthcare wants patients to have comprehensive, standardized, detailed information about their condition and their treatment plan, what is the most appropriate way to communicate this information to providers, who will then give it to patients?
In emails transmitted through horizontal channels across departments
In information sheets produced and distributed through a centralized network
In face-to-face meetings with small groups of employees
Orally through personal networks of employees who share certain specialties

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