When leaving voice mails for patients owing you, what information is generally permissible to mention?

Question options:

	name of facility calling
	age of balance owed
	list of services performed
	collection balance

The hospital's charge master usually includes all EXCEPT

Question options:

	Patient gender
	Prices of services
	Procedure codes and descriptions
	Hospital departments/cost centers

What POA indicator is reported when the provider cannot clinically determine whether the condition was present at the time of admission?

Question options:

	1
	W
	U
	N

What POA indicator is reported when the documentation is insufficient to determine whether the condition was present at the time of inpatient admission?

	1
	W
	U
	N

A CO50 claim adjustment reason code (not medically necessary) needs to be:

	written off by provider
	billed to patient
	billed to another provider
	ignored

For inpatients, what components for the patient determine the DRG for payment?

	procedure and diagnosis codes
	procedure, diagnosis codes and factors affecting the outcomes of treatment
	factors that affect outcome of treatment
	principle diagnosis code

Which of the following represents a typical collection process?

	Send statement, call or send letters every 15 days prior to turning over to collection agency
	If self pay, immediately begin to call and send statements every 15 days before turning over to a collection agency
	Send statement, call or send letters every 5 days prior to turning over to collection agency
	Send statement, wait 30 days then turn over to collection agency

Which of the following would NOT be reported as a Never Event?

	Object left in body following surgery
	Appendicitis following knee replacement surgery
	Knee replacement of wrong knee
	Pulmonary embolism following knee replacement

When a patient is in the Emergency Room, what status are they considered?

	outpatient
	inpatient
	surgical
	none of the above

The goal of RAC (Recovery Audit Contractor) is

	Identify and recover improper payments made on Medicare beneficiaries
	Harass hospital billers
	Identify and pay additional payments made on Medicare beneficiaries
	None of the above

The prefix PR claim adjustment code on a remit may indicate

	Deductible
	Provider Adjustment
	Contractual obligation
	Insurance payment